1.1 The Provider makes an app available to its customers in accordance with these GTC.

1.2 The Provider does not recognise – unless it has expressly consented to them – any general terms and conditions used by the customer which deviate from these terms and conditions.

1.3 Insofar as the app is distributed via an app store, the terms and conditions of the respective app store additionally apply to the acquisition of the app.

2.1 The Provider makes available to the customer an app via which digital challenges (so-called tour packages) can be accessed. For this purpose, the app provides route data, a stamp system and a GPS-based display of the position and the route, including informative presentations. The Provider does not offer guiding or personal live accompaniment during the completion of the challenge; the actual movement and navigation along the route are the sole responsibility of the participant. The integration of a shop in which merchandise items can be purchased is planned for future versions.

2.2 The Provider provides the services in accordance with the respective state of the art. It continuously develops the app further and will improve it by means of ongoing updates and upgrades. No specific level of availability of the app is warranted. The Provider endeavours to keep the app permanently usable within the limits of what is economically and technically feasible; this excludes necessary regular maintenance work and periods in which availability is restricted due to events for which the Provider is not responsible (e.g. force majeure, acts of third parties, technical problems or changes in the legal situation).

3.1 The participant shall carry out the booked challenge independently and on their own responsibility. There is no fixed event date and no mass start; the participant decides for themselves on the timing, speed, riding style, breaks, discontinuation and the use of individual sections of the route and of the third-party facilities referred to in Clause 4, including how to respond to weather and route conditions.

3.2 The Provider does not offer guiding or personal supervision of the completion of the challenge. Where the Provider issues safety instructions (for example, regarding weather or route conditions), these must be observed by the participant.

3.3 The participant is personally responsible for the suitability of their sports equipment and their gear for the chosen challenge and level of difficulty.

4.1 Challenge routes may pass through trail parks, bike parks, national parks, state forest or other forest land and other land and facilities of third parties, or may refer to other partner offers. As a rule, the Provider is not the operator of these facilities and does not provide any guiding, personal assistance or supervision of participants there.

4.2 In addition to this challenge, the terms of use, safety requirements and instructions of the respective operator or owner apply to the respective facility and must be complied with by the participant.

4.3 The Provider accepts no responsibility for the operation, opening, closure, condition or maintenance of safe conditions of third-party facilities, unless the Provider is itself legally responsible for these.

5.1 The participant is personally responsible for their own conduct while carrying out a challenge. This applies in particular to damage which the participant causes intentionally or negligently to persons, objects, land, facilities, paths, installations or other property of third parties.

5.2 The participant is obliged to comply with the statutory provisions applicable from time to time and with the terms of use, safety requirements and instructions of the respective operators and owners. This applies in particular to the handling of fire, open flames, smoke, waste, natural areas, protected areas, woodland and other particularly protected or sensitive areas.

5.3 Where a participant, through their own conduct, causes damage to an operator, owner or other third party, any statutory claims of the injured party against the participant shall remain unaffected by this provision.

The Provider maintains its own contractual agreements with certain operators or owners of the facilities referred to in Clause 4 (for example, permission agreements or partnership agreements). These agreements relate exclusively to the relationship between the Provider and the respective partner and are neither extended nor restricted vis-à-vis the participant by these GTC. Irrespective of this, Clause 5 governs the participant's own responsibility for their conduct.

The GPS data, maps, route information, texts, images and other digital content provided via the app may be used by the customer exclusively within the scope of their own participation in the respective challenge. Any disclosure, publication, commercial use or other exploitation beyond this scope is not permitted without the Provider's prior consent.

8.1 The customer is obliged to keep the data provided on registration up to date at all times and to refrain from any infringement of these GTC and of applicable law. The customer must ensure that their account is used by them alone. They must treat their access credentials and the data they have stored as confidential and ensure that third parties do not have access to their data. If the customer culpably breaches this obligation, they are themselves responsible for any damage resulting therefrom.

8.2 The customer is obliged to use the app only for its intended purpose and to comply with all contractual and statutory provisions when using the app. Any use going beyond the purpose of the user relationship is prohibited. In particular, the customer is not entitled to make their access to the app available to a third party for use, whether in part or in full, and whether for consideration or free of charge.

8.3 In the case of team challenges, serious breaches of the Provider's requirements, in particular grave or repeated breaches which increase the risk to other participants, may result in the exclusion of the user. As a rule, an exclusion must be preceded by a formal warning that has gone unheeded.

Application or software problems are dealt with by the Provider as part of its support service. In order to ensure the fastest possible processing, support services must be requested via the communication channels provided for this purpose or via the ticket system, where available. As a rule, support requests are processed during normal business hours in chronological order, according to the order in which they are received by the Provider.

10.1 Where the customer stores their own content within the app (for example, details in their account), such content must not be offensive, extremist, glorifying or trivialising violence, inciting hatred against sections of the population, right-wing extremist, discriminatory, anti-constitutional, harmful to minors or pornographic; it must not infringe the rights of third parties (for example, trade mark rights and copyright) or any other applicable law or public morals (in particular criminal law and the law on administrative offences); and it must not contain any malicious code or malware. If the Provider becomes aware that impermissible content within the meaning of this paragraph may have been stored, it will proceed as follows:

• The Provider will carry out a summary review of the content concerned without undue delay. If the summary review shows that impermissible content cannot be ruled out, the Provider may, at its own discretion, provisionally block that content or take other measures appropriate to the level of risk, up to and including deletion of the content. The Provider will invite the customer to submit a statement and will grant them a reasonable period of time to do so.
• As soon as the customer's statement has been received, or if the customer has not submitted a statement within the period granted, the Provider will make a final decision on how the content concerned is to be dealt with.
• The Provider will inform the customer of the assessment, its outcome and the measures decided upon, unless there are legal reasons to the contrary.

The Provider warrants the functionality and operational readiness of the app in accordance with the provisions of this contract and otherwise in accordance with the statutory provisions on liability for defects.

12.1 Where the app is provided to the customer free of charge, the Provider shall only be liable for intent and gross negligence (§ 521 BGB, German Civil Code). Statutory liability shall remain unaffected in respect of damage arising from injury to life, body or health and in respect of claims under the Product Liability Act (Produkthaftungsgesetz).

12.2 In all other respects, the provisions of Clauses 3 to 6 apply to the completion of the challenge, to trail parks and other third-party facilities and to damage caused by the participant.

The Provider is obliged to treat all personal data which it processes in connection with the app confidentially and in accordance with data protection law. Details can be found in the privacy policy.

14.1 The contracts concluded between the Provider and customers are governed by the substantive law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), provided that this choice of law does not result in a consumer habitually resident in the EU being deprived of the protection of mandatory statutory provisions of the law of their state of residence.

14.2 If the customer is a merchant or has no general place of jurisdiction in Germany, the parties agree that the Provider's registered office shall be the place of jurisdiction for all disputes.

14.3 The Provider is entitled to amend these GTC where this is necessary in order to adapt them to changes in the legal or technical framework or for other objectively justified reasons, and provided that the amendment does not unreasonably disadvantage the customer. The Provider will notify the customer of the amended terms in text form and, in doing so, will draw the customer's attention to their right to object and to the consequences of failing to object. If the customer does not object within six weeks of receipt of the notification, the amended terms shall be deemed to have been accepted; otherwise, the Provider is entitled to terminate the contractual relationship by giving four weeks' notice.

The Provider is neither willing nor obliged to participate in consumer dispute resolution proceedings.

The Provider's e-mail address can be found in the heading of these GTC.